About our privacy policy

Sisa Afiba cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Sisa Afiba. The effective date for these terms and conditions is January 3, 2024; the publication of a new version renders all previous versions invalid. This privacy policy describes what information we collect about you, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect it from misuse, and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy officer, whose contact details are at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, what security techniques we use and who has access to the data.

Web store software

WooCommerce

Our online store is developed using WooCommerce software. Personal data you provide to us for the purposes of our services will be shared with this party. WooCommerce has access to your data to provide us with (technical) support; they will never use your data for any other purpose. WooCommerce is obligated to implement appropriate security measures under the agreement we have with them. These security measures include SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected or stored. WooCommerce reserves the right to share collected data within its own group to further improve its services.

WooCommerce hosting

Our online store is developed using WooCommerce software, and we have chosen Cloudways for our web hosting. Personal data you provide to us for the purposes of our services will be shared with this party. Cloudways has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Cloudways is obligated to implement appropriate security measures under our agreement with them. These security measures include SSL encryption and a strong password policy. Regular backups are performed to prevent data loss.

Web hosting

Cloudways

We purchase web hosting and email services from Cloudways. Cloudways processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Cloudways has implemented appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Cloudways is obligated to maintain confidentiality under the confidentiality agreement.

Email and mailing lists

WooCommerce

We send our newsletters and transactional emails using our web store software

WooCommerce. All confirmation emails you receive from our website and web forms are sent via WooCommerce's servers. WooCommerce will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website, you will see an unsubscribe link. If you click this, you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is sent, stored, and accessed securely by WooCommerce. WooCommerce uses cookies and other internet technologies that provide insight into whether emails are opened and read. In addition, WooCommerce processes information about you as the recipient and the subject line of emails to improve the quality of its services. This data is retained for 30 days. WooCommerce reserves the right to use your data to further improve its services and to share information with third parties for this purpose.

Office365

We use Office365 for our regular business email communications. This provider has implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Office365 does not have access to our mailbox, and we treat all our email communications confidentially.

Payment processors

Mollie

We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address, and city of residence, as well as your payment information, such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which it engages third parties. Mollie does not retain your data for longer than is permitted by law.


We use the Klarna platform to process (part of) the payments in our online store. Klarna processes your name, address, and city of residence, as well as your payment information, such as your bank account or credit card number. Klarna has implemented appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of a request for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Klarna's services for which it engages third parties. Klarna will not retain your data for longer than is permitted by law.

Riverty

We use the Riverty platform to process (part of) the payments in our online store. Riverty processes your name, address, and city of residence information, as well as your payment details such as your bank account or credit card number. Riverty has taken appropriate technical and organizational measures to protect your personal data. Riverty reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In the event of a request for a deferred payment (credit facility), Riverty shares personal data and information regarding your financial position with credit rating agencies. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Riverty's services for which it engages third parties. Riverty does not retain your data for longer than is permitted by law.

Reviews


We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide its services, for which we have given WebwinkelKeur permission. All the aforementioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

When you place an order with us, it's our responsibility to have your package delivered to you. We use PostNL's services to carry out deliveries. For this purpose, we must share your name, address, and city of residence with PostNL. PostNL uses this information solely for the purpose of fulfilling the agreement. If PostNL uses subcontractors, PostNL will also share your information with these parties.

Invoicing and accounting

Exact

We use Exact's services to manage our administration and accounting. We share your name, address, and city of residence, as well as details regarding your order. This information is used to manage sales invoices. Your personal data is transmitted and stored securely. Exact is obligated to maintain confidentiality and will treat your data confidentially. Exact will not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of the processing

We use your data solely for the purposes of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use it to contact you at a later date—other than at your request—we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality based on the agreement between them and us, an oath, or a legal obligation.

Automatically collected data

Data automatically collected by our website is processed to further improve our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations

In certain cases, Sisa Afiba may be legally obligated to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will object to this within the limits of the law.

Retention periods

We retain your data for as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. This also means we will not retain your data for longer than two years from the last contact or transaction, unless there is a legal justification for doing so. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees will no longer have access to your client profile and documents we have created as a result of your assignment.

Your rights

Under applicable Dutch and European law, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. Below, we explain these rights and how you can exercise them. In principle, to prevent misuse, we only send copies of your data to the email address you already have on file with us. If you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself. We maintain records of processed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies of data in the machine-readable format we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are misusing your personal data.

Right of inspection

You always have the right to access the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file for you, along with an overview of the processors who hold this data, and the category under which we store this data.

Right of rectification

You always have the right to have the data we process (or have processed) that relates to you personally or can be traced back to you, corrected. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been corrected to the email address we have on file for you.

Right to restriction of processing

You always have the right to restrict the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data we process (or have processed) that relates to you personally or is identifiable to you, processed by another party. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties, to the email address we have on file for you. In all likelihood, in such a case, we will no longer be able to continue providing services, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights

You have the right to object to the processing of your personal data by or on behalf of Sisa Afiba in certain circumstances. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies of the data we process (or have processed) and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.

Cookies


Our website places cookies from the American company Google as part of its "Analytics" service. We use this service to track and report on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not authorized Google to use the analytics information obtained for other Google services.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.




Contact details

Sisa Afiba

Jan Tinbergenstraat 7

Contact person for privacy matters

Wijnand van Huut

Are you excited about Sisa Afiba?

Do you want to help build our fantastic company? Are you looking for personal development and a great salary? Then the Afiba Ambassador program is perfect for you!

You'll receive guidance and all the tools you need to sell our products within your network. Sisa Afiba's Afiba Ambassadors program allows you to earn a nice commission in an accessible way. You can do it alongside your regular job or full-time—whatever suits you best.

Will you become an Afiba Ambassador?

Een Afiba Ambassador is iemand die van het merk Sisa Afiba houdt. Het kan een trouwe klant zijn, maar ook een ondernemer of een gedreven medewerker. Afiba Ambassadors hebben invloed via social media, maar evengoed via word-of-mouth.

ONBOARDING

It starts with onboarding

During the onboarding process, you'll learn everything you need to know about Sisa Afiba's services and products. You'll receive a variety of support materials, and we'll explain how our program works. The Sisa Afiba Ambassador program is very accessible. By scanning your personal QR code, interested parties can order products under your name. Sign up, and we'll explain exactly how everything works.

WHO ARE YOU?

We are looking for you!

Want to be part of the Sisa Afiba Community? Do you have an affinity for Sisa Afiba's products and vision? Do you have a passion for sales and marketing and enjoy connecting people? Then you're the person we're looking for.

Who Are You

  • You are spiritually grounded or open to it
  • You enjoy beautiful and honest products
  • You are independent and flexible
  • You can inspire people online and offline
  • You enjoy promoting and are comfortable with Facebook and Instagram
  • You want to learn new things and be part of a growing company

What are the benefits for the Ambassador?

  • Being your own boss
  • Working on your own schedule
  • Being surrounded by inspiring people
  • Attractive earnings and opportunities